Frequently Asked Questions
Everything you need to know about your FaithGateway shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed clothing items with original tags attached. Please visit our Returns Portal to start your request.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to reach more global destinations in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and shop-now-pay-later options like Afterpay for eligible orders.
Are your products ethically sourced?
Yes, we partner with manufacturers who adhere to fair labor practices and utilize high-quality materials to ensure our fashion is both beautiful and responsible.